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Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set...

Without question, customer service is a vital component of managing a successful organization. It is directly linked to other factors that contribute to a healthy bottom line, benchmarks such as customer loyalty, brand recognition, brand promotion, customer...

The Ritz-Carlton Hotel Company, L.L.C., announced the launch of new, exclusive Ritz Kids children”s programming through an expanded partnership with Jean-Michel Cousteau”s Ocean Futures Society. The Ritz-Carlton aims to delight...

Photo courtesy of Troy House The Ritz-Carlton Hotel Company, L.L.C and Jean-Michel Cousteau introduces an all-new Ritz Kids program that will include an expanded partnership with Jean-Michel Cousteau’s Ocean Futures Society. Photo courtesy of...

These 25 2016 Emerging Training Leaders inspired and engaged their organizations with stellar leadership skills, business acumen, and innovation. Article Author: BY Lorri Freifeld The 2016 Emerging Training Leaders are leading lights at their organizations...