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One of the most common questions I hear from sales managers is: “What is one of the best ways my sales reps can manage their day more efficiently by using Salesforce.com (SFDC)?” Pulling reports? Probably not. That’s why there are analysts and dashboards...

New data from the Bridge Group reveals that while the average number of dials that sales development reps (SDRs) make has remained constant since 2007 (52 dials per day), the number of conversations that those dials yield is dipping (down to just 7 conversations...

Salesforce unveiled the Salesforce Lightning Experience for Sales Cloud, an extension of its Salesforce1 platform designed to enable salespeople to build their own pipelines and drive their own campaigns in an easy-to-use interface. The company also...

Salesforce.com sparked a revolution among today’s always-on, mobile-first sales teams, providing a desktop-level CRM solution that empowered reps with better customer data at their fingertips, no matter where they were in the world. Of course, quick...

Salesforce, the Customer Success Platform and world's #1 CRM company, today issued its first-ever State of Sales report. Surveying more than 2,300 sales leaders worldwide, the report examines the priorities, behaviors and technology use of today's sales...