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Tech companies have yet to slow down when it comes to innovation. Apple purchased social analytics company Topsy for $200 million, Facebook acquired WhatsApp, a messaging app, for more than $19 billion, and Amazon is set to release a smartphone...

Welcome to our 4th annual list where we identify online professionals that make a difference on Twitter. Mostly they help us learn by sharing insights, but many of them also help challenge conventional wisdom, ask good questions and promote the excellent...

Over the course of last few months a few folks have asked me about why I am not so active anymore in different social tools from the so-called Social Web, as well as why I stopped advocating and pontificating about their huge potential to transform the...

I’ve taken a new role at GigaOM this week, writing regularly for the Pro service in the Social   topic area. It’s not a great departure since my work at GigaOM upt o the present has been social tools and the future of work, but I am now a regular contributor...

Companies across the globe have embraced social networks to improve internal communications, promote brand identity, and connect with consumers, partners, and vendors. Platforms as diverse in reach as LinkedIn, Twitter, Facebook, Instagram, Reddit, Confluence...