Duncan R Shaw. The latest ideas on customer loyalty, data-driven strategy and journey-based thinking.
Duncan R Shaw. The latest ideas on customer loyalty, data-driven strategy and journey-based thinking.
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Author: Whitehall_Bin_Men Posted: Wed Aug 03, 2016 2:47 pm (GMT 0) Satan’s Credit Card: What The Mark Of The Beast Taught Me About The Future Of Money Silicon Valley has sold us on a cashless, cardless, walletless, supposedly frictionless future ...
“The fact that over 50 percent of the residents of Toronto are not from Canada, that is always a good thing, creatively, and for food especially. That is easily a city’s biggest strength, and it is Toronto’s unique strength.”- Anthony Bourdain The city...
Microsoft Stock Price for the last 5 years — July 22, 2016: My earlier posts related specifically to this 3 years overall transition history: – Microsoft partners empowered with ‘cloud first’, high-value and next-gen experiences for big data, enterprise...
As developers for tablets and smartphones we like to keep abreast of the latest mobile technology developments . This is a daily digest of mobile development and related technology news gathered from the BBC, the New York Times, New Scientist and the...
“The future depends on what you do today.” –Mahatma Gandhi If you know key trends, you get surprised less, you can anticipate more, and you can use what’s happening in the world around you to thrive in work and life. 2015 is the Year of the Sheep in...
MiniWrites – A hub for your creative projects!
A hub for your creative projects!
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SOCRATES Journal is an international, refereed, and indexed scholarly publication focused on public policy, administration, and ph...
Customer Journeys | Duncan R Shaw
Customer Journeys are a new way of modelling what customers are interested in – they can be used to turn customer data into actionable insights. Customer Journey models or Process Interest Graphs (PIG...
4 posts published by Duncan during July 2016
Big Data is like the minute-to-minute personal diary of everyone and everything. Firms are gathering more and more data about their customers and how their supply chains operate. Customers are expecti...
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