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Thinking of opening a coffee shop? As in any business, careful planning is vital to success. Here are some strategies to ensure that your coffee shop gets off to a sensational and profitable start. Lead with location. As in most retail ventures, location...

When restaurant owners see a dining room of empty tables and chairs, they do everything possible to fill them. It can seem like they are one good idea, one promotion, away from a flood of customers.  They dream up all kinds of promotions and bombard...

Adam DeGraide Building healthy relationships with your customers is hard work and it may often seem like the work doesn’t yield a significant return. However, it’s important to recognize that happy customers often represent your best sales...

I’m working in chat support for over 3 years. As many might know, working in customer support is stressful and requires to maintain a high level of concentration. To stay sane experiencing pressure every day seems to be the main goal at the beginning...

Given the company’s recent radio silence on its massive rebranding efforts, it may seem like Nationstar Mortgage’s transformation into Mr. Cooper is in a perpetual holding pattern. But when one visits Nationstar’s headquarters in the Dallas suburb of...