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For service organizations, the stakes are high in getting the right information to service technicians as fast as possible. The threat of equipment downtime for a service customer can have a devastating impact on the customer’s bottom line – a 2016 report...

In October 2019, Microsoft introduced the world to Power Platform, a collection of four products — Power BI, Power Apps, Power Automate, and Power Virtual Agents — designed to add extensibility to Dynamics 365 and Office 365. In this blog post, we’ll...

Risk is inescapable, meaning banks must do everything in their power to mitigate it. Risk management is a challenge that many banks struggle to rise to. Meeting this challenge demands a clear understanding of the different types of bank risk to look...

Enterprise Asset Management, also known as EAM, refers to a solution or system designed to manage all equipment maintenance requirements. Enterprise refers to the scope of an organization’s assets across departments, locations, facilities and support...

“Digital transformation” remains one of the biggest buzzwords in the financial services industry. Some banking executives conflate digital transformation with simply investing in digital solutions. Although that’s certainly part of it, it doesn’t really...