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Dr. W. Timothy Coombs of the University of Central Florida provides guidance for crisis communicators by describing what researchers have found to be the most effective crisis communication practices, including contemporary concerns such as the role...

I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing. Webinar Alert On January 26, I’ll share 10 innovative and unexpected tactics communicators...

As part of your fiduciary responsibility as a board member, you are expected to establish and govern business policies and practices that drive your company’s financial performance and growth. While the scope of your oversight may now mandate periodic...

By James Mulvey When health crises capture the public’s attention, social media can quickly spread rumors and misinformation. This article offers 5 data-backed ways that public health and government agencies can better stop fear and keep citizens informed...

RE Magazine | September 2014 Cover Story From the beginning, electric co-ops have been about two essential things: providing power and connecting with the communities and members they serve. But rapid changes in operational and communications technologies...