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In the past, we scoured the interwebs for those who are influential and knowledgeable about topics such as Big Data, Analytics, Mobility, Cloud Computing, Finance, Sales and Marketing, and Human Resources…and we’ve done it again...

I do a lot writing and helping to develop keywords and focuses for my business clients. While I have 15+ years experience of doing SEO work, sometimes it is just nice to have a starting point where you can set off from with your Adwords planning tool...

With a growing market and increasing competition, service quality has become an important means of differentiation and path to achieve business success. To accomplish the same, UAE telecom enterprises are swiftly adapting to new technological imperatives...

It takes a lot to run a profitable business these days. You need to learn and know lead generation, lead nurturing, email marketing, paid advertising, sales funnel best practices, and so on. Sadly, we barely have enough time to attend to all of these...

What is customer experience management (CEM) and why is it important? Customer relationship management is a collection of processes your business uses to track, organize, and oversee every single interaction between a customer and your business throughout...