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The cloud allows resource and labor costs to be shared across multiple sites and with many customers. This article examines device-centric Internet of Things (IoT) in the industrial space, defined as connecting individual measurement and control devices...

Businesses, no matter their size, run on technology. And that means that the continued availability of IT services is very important to business operations – from the employee, customer, and company perspective. But, what happens when technology (inevitably...

Finally! All the tools you need to succeed online – blogging, email list building, funnels, membership, templates, customer support… all on ONE killer platform. Yup ONE!.. InstaSUITE Optin  Review Reviewed by: Bill Burniece, President & CEO of...

Efficiently matching customer needs and preferences to the optimal support representative (or representatives) is the secret of support success. Nothing more, nothing less. It’s not necessarily about getting the most technically competent support agent...

From Thinking UGMs: “Re: user group meetings. Our company is getting large enough to be considering holding our first user group meeting. Do you have ideas?” It’s a great question – quite a few companies are getting big enough...