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Netflix users, beware: a new tech support scam uses the popular media streaming service to steal your identity for the low, low cost of $389.97.  The scam was discovered February 28th, by security researcher Jerome Segura.  Segura entered the...

Design standards are not top of mind for you as a customer support professional but they are critical to your customers’ experiences. Your customer wants quick, easy answers to their simple questions. CEB, the insight and technology company that investigates...

The e-commerce industry has significantly swelled in the last couple of years. Belonging to the e-world, these companies have efficiently expanded their reach on social networking platforms. One of the key roles includes tapping the potential use of...

To see this job in Qwilr - click here :) Hey! Hola ! Hello! We are looking for an awesome human to help Qwilr become truly excellent at customer support. We need someone who isn't afraid to get their hands dirty, but who is also comfortable building...

Akamai Technologies [www.akamai.com] Openings For BE/ BTech/ MCA – 2015 Pass outs : Associate Technical Solutions Engineer (0-1 Yrs) @ Bangalore Job Description : About the Team: You will be part of the International AkaTec Organization supporting...