Feedreader.com - Feeds do not update - Comments

Feeds do not update

Erich — Wed, 23 Jan 2008 20:01:07 +0200

> And in your case it does not work?
No, it doesn't.

> Have you tried with "5 minute" interval?
Yes. I've even tried 1 minute interval. And, as said before, it doesn't update when clicking "Update feed" or "Update all feeds"

> Also please in any case take new 3.12 that we uploaded hour ago.
As posted before - downloaded, installed, but no change.

CNN feed updates, Feedreader forum feeds update, but this wikidot Forum doesn't.

Any further ideas?

Feeds do not update

Erich — Wed, 23 Jan 2008 14:30:02 +0200

> please add an article to this feed
Done.

and now the new article is

tom-admin — Wed, 23 Jan 2008 14:30:01 +0200

and now the new article is in my articles database, too. And in your case it does not work? Have you tried with "5 minute" interval?

Also please in any case take new 3.12 that we uploaded hour ago.

I subscribed to this feed.

tom-admin — Wed, 23 Jan 2008 14:13:23 +0200

I subscribed to this feed. Currently it contains 6 entries. Can you please add an article to this feed. I have set FR to update every 5 minutes so it should appear quickly.

Feeds do not update

Erich — Wed, 23 Jan 2008 14:12:51 +0200

> I will also update latest 3.12 installer and then please do /reset
Downloaded newest version. Can't find an indication, whether it's really new -- can you please add a detailed version number somewhere (e.g. Help, About)?

dir says:
23.01.2008 09:24 1.339.392 feedreader.exe

Did a /reset. No indication if/what the program does something.

Did a "Update all feeds". Now this "clock" icon in the lower left corner is running since 15 mins. No indication if/which feed it is trying to update.

There must be something wrong -- as I had installed another RSS feed reader, I know that it take less than five seconds for this other feed reader to update my 40 feeds.

Feeds do not update

Erich — Wed, 23 Jan 2008 13:51:29 +0200

> mark "update period" to 5 minutes instead of intelliupdate
Sure, I did all this. The feeds that don't update, not only don't update if you wait for the next scheduled update, but they also do not update when you explicitly click "Update feed" or "Update all feeds".

The "last updated" time/date becomes current, but the feed show old posts only. If you go to the source page, you see several new posts.

This is the case for e. g. the feed mentioned in my initial report: http://community.wikidot.com/feed/forum/t-36121.xml

FeedReader shows two posts from Jan 19, but no matter how often I update, four new posts from Jan 20 do/did not appear.

Deleting and re-creating the feed in FeeedReader makes all existing posts appear, but again no further/later posts appear.

We investigated this

tom-admin — Wed, 23 Jan 2008 13:37:06 +0200

We investigated this database a little bit and did not find error there. But lets continue. You say that some feeds do not update. Can you do so that you subscribe to some feed and then mark "update period" to 5 minutes instead of intelliupdate. Thing is that Intelliupdate tracks the feed and looks how often does feed publish new articles. If this interval is not small then updateinterval can be in worst case 1 day. if you set update period manually then things should get better.

If this does not help and you say that some wiki feed still does not show new articles while you are adding them then I will subscribe to this feed myself and let you add articles/revisions and compare Feedreader findings to original feed.

But please wait a hour or so. I will also update latest 3.12 installer and then please do /reset again with it (just in case).

Greetings
Toomas

Greetings,

ingmar — Wed, 23 Jan 2008 12:53:06 +0200

Greetings,

tested feeds, FR internally checks them. Those feeds are more like "sleeping" feeds, no new articles.

Can you add for example following feed:

http://rss.cnn.com/rss/cnn_topstories.rss

this feeds updates quite often.

Also you could set from feed managment update period manually.
Select on left side all feeds, on right panel choose update period 10 minutes and press save.

One bug found, in reset function, we'll fix it !

Ingmar
------
FR dev

Feeds do not update

Erich — Wed, 23 Jan 2008 10:51:53 +0200

Toomas, sent

The same rssengine.fdb is

tom-admin — Wed, 23 Jan 2008 10:39:46 +0200

The same rssengine.fdb is the one that we need. Just zip it and upload it to some server. My email address is toomas -ät- feedreader-dot-com

I will look at database ASAP.

Feeds do not update

Erich — Wed, 23 Jan 2008 10:25:15 +0200

> If you could make your DB available somewhere and
I'll do that. Which file(s) exactly should I make available?

> send link to it to my private email address
How do I find out your private e-mail address?

Thx

There are two things that we

tom-admin — Wed, 23 Jan 2008 09:48:11 +0200

There are two things that we can do.

First thing is to debug the problematic database. If you could make your DB available somewhere and send link to it to my private email address then we would be very happy because it helps us to get rid of this bug. Currently we cannot establish this bug ourselves.

If you do not wish to send in the database (private information and so on ;)) then to reset information you just need to delete c:\documents and settings\USERNAME\application data\Feedreader\rssengine.fdb file. This is the file where all data is contained. If you delete it you will be again greeted with welcome dialog when starting Feedreader. If you wish to save the feeds in old database then please do Export OPML and later Import OPML again.

Feed do not update

Erich — Tue, 22 Jan 2008 22:31:24 +0200

> check is no firewall blocking FR
Some feeds do update - so I do not believe the firewall could be a problem. After a FeedReader install the firewall asks to give FeedReader permissions, and, I, of course, grant them.

> Tools-> Options Connection Test Internet Connection
Done. Takes maybe 3 secs and am getting 4 times status 200 - OK.

> "Use multiple connections for updating the feeds".
> Press Ok , after that restart FR.
Done

> If you click on taskbar FR icon, right click "Update all feeds".
Done. There's absolutely no visual indication thet FeedReader is doing something after clicking "Update all feeds". Also nothing if I update a single feed. The only thing I can see is that the "Last update" timestamp changes to the current time/date.

> "What happens after that (1 minute), no update progress icon on left side on taskbar.
What do you mean? Is this a question, whether the "running clock" icon in the lower left corner disappears? It does not appear and as such does not disappear.

At other times, though, I've seen this lower-left-corner "running clock" icon run and run forever. Not now though.

Here's another post that describes exactly my problem.
http://www.feedreader.com/node/1274 "Certain feeds not updating"

Some feeds do update, some don't do nothing at all. Not if you wait and not if you update. If you delete and recreate the feed, it updates to the latest status (which is fine) and then never updates again.

> computer params
> * operation system
Control Panel, System says XP Professional Version 2002 SP 2
Windows XP version 2.11
Genuine Interl T2400@1.83GHz 1.83GHz
0,99 GB RAM
The only unusual(?) thing is, that it's a dual-core.

> * amount of feeds, also how many user defined smartfeeds.
40 feeds (but I'm willing to reduce to any amount required)
I don't know what a smartfeed is or how to identify it.
The feeds were created by clicking on an RSS icon on some website and the "www.xxx....xml" was then accepted in FeedReader.

Thanks for your support.

Greetings, at first check is

ingmar — Tue, 22 Jan 2008 21:16:56 +0200

Greetings,

at first check is no firewall blocking FR. If you install new FR then some firewall silently are blocking app !!

Then take Tools-> Options Connection Test Internet Connection.
If everything ok, then from same tab click checkbox
"Use multiple connections for updating the feeds".
Press Ok , after that restart FR.

If you click on taskbar FR icon, right click "Update all feeds".

What happens after that (1 minute), no update progress icon on left side on taskbar.

Every time you report an error, it's important to know
* Fr version (currenlty I know, that is FR 3.12)
* computer params
* operation system
* amount of feeds, also how many user defined smartfeeds.

If nothing helps, then you must send database, so we can test possible "bugs".

Ingmar
------
FR dev

Feeds do not update

Erich — Tue, 22 Jan 2008 20:22:39 +0200

I started FeedReader with a "/reset"; problem did not go away
I un-installed FeedReader, rebooted, and re-installed it; problem still there

Another example of a feed that does not refresh is FeedReader Forum, Bug Reports:
http://www.feedreader.com/taxonomy/term/5/0/feed

[Edit Jan 22 19:17: I thought the above feed wouldn't update, because it wasn't alerting me of new posts, but as it seems this feed would only alert for a new topic, not a new post within an existing topic. So it might actually work -- I'll have to wait until a new topic is created.
[Edit Jan 22 19:17 end]

Please help. Is there any way I can debug this?

The fresh FeedReader install remembered all the (around 40) feeds that I had set up before: should I probably delete all feeds and re-generate? If so, how?

Thx

Feeds do not update

Erich — Sun, 20 Jan 2008 13:59:24 +0200

I'm watching several feeds from community.wikidot.com with FeedReader 3.11. These feeds should update when a new post arrives on the community.wikidot.com Forum.

An example would be http://community.wikidot.com/feed/forum/t-36121.xml

For this example FeedReader currently displays two posts for me, and although there is a recent third post (in the Forum), it neither displays an alert, nor will show me the third, new post even when I click on "Update feed" several times. When you click on "Edit feed", last update time/date gets updated to the current time and the smiley icon shows OK.

The problem appears for several feeds, but it's not that nothing ever shows up: often alerts / new posts do show up--I couldn't figure out in which situations it works or doesn't work.

Deleting the feed and recreating it, will show all three posts as expected. That's no solution, of course.

If I directly inspect the feed .xml, I can see all three posts and if I install a different feed reader, it also will show three posts.